Frequently Asked Questions
What is Sir John Franklin?
Sir John Franklin is a residential rental apartment community located in Edmonton, Alberta, and managed by Midwest Property Management.
Where is Sir John Franklin located?
Sir John Franklin is located in Edmonton, Alberta. The exact address and map details are available on the property’s website.
Who manages Sir John Franklin?
Sir John Franklin is managed by Midwest Property Management, which oversees leasing, maintenance, and resident services.
What type of rental units are available at Sir John Franklin?
Sir John Franklin offers residential apartment units. Available unit types and layouts vary and are listed on the property’s website.
How do I apply for an apartment at Sir John Franklin?
Applications can be completed online through the Sir John Franklin application portal on the property website.
How long does the application approval process take?
Most applications are processed within a few business days, depending on document verification and screening requirements.
What information is required to apply?
Applicants are typically required to provide identification, income verification, rental history, and other standard screening information.
Can I apply if I am new to Canada?
Yes. Applications from newcomers to Canada are reviewed, and alternative documentation may be accepted if traditional credit history is not available.
Can multiple people apply for the same unit?
Yes. All occupants over the required age must be listed on the application and meet screening criteria.
Is there an application fee?
No. There is no application fee to apply for an apartment at Sir John Franklin.
When is rent due?
Rent is due on the date specified in your lease agreement.
How do I pay rent at Sir John Franklin?
Rent is paid through the resident online portal using approved electronic payment methods.
Is a security deposit required?
Yes. A security deposit is required and is outlined in the lease agreement.
Are utilities included in the rent?
Utility inclusions vary by unit and are detailed in the lease agreement and property listing.
Are late fees charged if rent is paid late?
Late fees may apply if rent is not paid by the due date, as outlined in the lease agreement.
How do I submit a maintenance request at Sir John Franklin?
Maintenance requests can be submitted through the resident portal or by contacting the property management office.
What is considered a maintenance emergency?
Maintenance emergencies include situations that pose immediate risk to safety or property, such as no heat during winter, major water leaks, fire hazards, or loss of essential utilities.
Who do I contact for after-hours maintenance emergencies?
After-hours emergency contact information is provided to residents and is specific to the property.
Do I need to be home for maintenance repairs?
In most cases, residents do not need to be present if permission to enter has been provided, except where otherwise required.
Are pets allowed at Sir John Franklin?
Yes. Indoor cats are permitted at Sir John Franklin with the landlord’s consent.
Is there a pet fee for cats at Sir John Franklin?
Yes. A $250 non-refundable pet fee applies for approved indoor cats.
Are dogs allowed at Sir John Franklin?
No. Sir John Franklin permits indoor cats only. Dogs are not permitted at this property.
Do I need approval before bringing a cat into the unit?
Yes. All pets must be approved by the landlord before occupying or living in the unit.
What do I need before move-in day?
Before move-in, residents must complete the lease agreement, pay required move-in costs, and provide proof of tenant insurance.
Is tenant insurance required at Sir John Franklin?
Yes. Tenant insurance is required for all residents to cover personal belongings and liability.
How do I set up utilities?
Utility setup instructions are provided prior to move-in and vary depending on the unit.
How much notice is required to move out?
Move-out notice requirements are outlined in the lease agreement.
What is the move-out process?
The move-out process includes providing proper notice, completing a move-out inspection, and returning keys as instructed by the property team.
What if my question is not answered here?
If your question is not covered, reach out to the property management team for additional assistance.
Who do I contact if I have questions about Sir John Franklin?
For property-specific questions, contact the Sir John Franklin leasing or property management team using the contact details listed on the property website.